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Contact
Write to the studio.
Questions about an order, a reaction, or which formula suits your skin — a real person replies within one working day. (Demo details below.)
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Free 15-minute skin consultation
Tell us about your skin and we will suggest a ritual — no obligation.
Before you write
Quick answers.
The questions we hear most often.
Where is my order?
You will receive a tracking link by email as soon as your parcel leaves the studio. (Demo store — no orders ship.)
I had a reaction — what should I do?
Stop using the product, rinse with cool water, and write to us with the batch number on the base of the bottle. We will refund you in full.
Can I change or cancel my order?
Yes, until it is packed — usually within two hours of ordering. Reply to your confirmation email.
KELDA
One considered letter a month — new batches, rituals, and nothing else.
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Demo store · No payments are taken