Customers
Ops teams that stopped chasing
From 30-person startups to 3,000-person logistics companies, teams use Plainwork to make requests visible, fast and boring — in the best way.
68%
fewer “any update?” messages
4.2×
faster approvals after 90 days
11 hrs
saved per ops lead, every week
1,200+
companies run requests on Plainwork
Featured story
Logistics · 340 people
How Tandem & Co moved 14 request inboxes into one calm queue
Tandem’s operations team handled IT, facilities and purchasing through shared inboxes and a weekly status meeting. In six weeks they moved every request type into Plainwork — and cancelled the meeting.
14 → 1
request inboxes replaced by one queue
−73%
time from request to first response
6 weeks
from kickoff to every team live
More stories
Different teams, same calm
Fieldnote · Software · 120 people
Rebuilding onboarding as one automated checklist across six tools
New-hire setup in 1 day, down from 5
Halcyon Health · Healthcare · 900 people
Giving clinical IT requests an owner within minutes, not days
92% of requests assigned in under 10 min
Northpier · Real estate · 60 people
Moving facilities and vendor approvals out of email for good
Approval time cut from 6 days to 1
What teams say
Teams that stopped chasing updates
“Our IT queue used to live in four inboxes. Now every request has an owner within minutes, and nobody has to ask for a status update.”
AD
Amara Diallo
IT Lead, Halcyon Health
“We rebuilt our purchasing approvals in one afternoon. Finance signs off from their phones and the requester always knows where things stand.”
JW
Jonas Weber
Head of Finance Ops, Brickyard
“Onboarding a new hire touches six tools. Plainwork runs the whole checklist, and People Ops finally gets Mondays back.”
LF
Lucía Ferrer
People Operations, Fieldnote
Give every request a home.
Set up your first intake form in an afternoon. Bring the approvals and handoffs over when you’re ready.
plainwork
One calm note a month on running operations.
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