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Live chat, WhatsApp and popups

Three plugins add a widget to every page of a website. Each is set per website in Plugins.

Live chat

Supports Tawk.to, Crisp, Intercom and Tidio, or a custom script URL.

  • Widget / website ID from the provider. The ID is checked for the provider you picked, so a wrong ID fails when you save, not silently on the live site.
  • Hide on these paths, such as the checkout.
  • Show on all devices, phones only or desktops only.
  • Wait for cookie consent and delay load by a few seconds, so the chat never slows the first paint.

WhatsApp button

A floating button that opens a WhatsApp chat with your number.

  • The number is checked when you save, and the prefilled message is encoded for you.
  • Choose the label, position (bottom or middle, left or right) and devices.
  • A greeting bubble can appear after a delay.
  • Opening hours: pick the open days and times. Outside them the button shows a message you write instead of opening a chat nobody will answer.

Popups and announcement bar

  • Announcement bar at the top or bottom, with text, a link, colours and a close button.
  • Popup with a title, text, an image and a button, shown immediately, after a delay, after scrolling a percentage of the page, or when the visitor is about to leave.
  • Frequency: once, once per visit, or every few days, remembered in the visitor's browser, so nobody sees it on every page.
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Last updated 13 October 2026